Direct Express complaint: DX locked my card

Name: DX locked my card
Item: Direct Express
Rating: 1
Author: Adalberto

Open 7 Nov 2023 98 views Payment Providers

File your Direct Express complaint How does Complain.biz work?

Filed 7 Nov 2023 by Adalberto

DX locked my debit card. It’s going on 4 weeks that they not released my SSI disability benefits. I provided all info that they requested still getting the run around.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Direct Express
Filed: 7 Nov 2023
Rating: 1/5
Desired resolution: Unlock my card car so I can have access to my disability benefits.
Problem: Card locked, benefits withheld for weeks
About: benefits debit card
Dealing with it for: 4 weeks

Progress

Filed
Company notified
Company replied
Resolved

7 Nov 2023 Complaint filed and published
7 Nov 2023 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

0 comments

No comments yet. Been through something similar with Direct Express? Start the discussion above.

More Direct Express complaints

View all 803

Direct express oking unauthorized purchases

I filed a several disputes on unauthorized purchases and they say I authorized the payments. So I was basically SOL.…

11 Nov 2023

I’d verify

Sent email with my ID and rejected it numirese times

6 Nov 2023

Not able to access an agent after multiple calls. Hung up on when finally accessed!

After 3 days attempting to contact, finget through only to be hung up on

9 Mar 2023

Wronged by Direct Express too?
Make it sting!

Launch complaint