Direct Express complaint: Dispute

Name: Dispute
Item: Direct Express
Author: DaQuetta

Open 4 Mar 2021 258 views Payment Providers

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Filed 4 Mar 2021 by DaQuetta

ON DEC 04 MY CARD QAS ACCESSED WITHOUT MY KNOWLEDGE OR CONSENT. OVER 700 IN GOOGLE PLAY WAS SPENT. THE DISPUTE TEAM SAID THE CONTACTEF GOOGLE AND THEY SAID IT QAS LEGIT. I WAS NEVER CONTACTED AND YHE PROVISIONAL CREDIT WAS THEN TAKEN BACK WITH MY KNOWLEDGE AGAIN. ESSENTIALLY ROBBING ME TWICE

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Case details

Status: Open
Company: Direct Express
Filed: 4 Mar 2021
Desired resolution: I need a break down as to why Google who was the one being paid able to say yes she did this
Problem: Unauthorized purchases, provisional credit reversed
About: prepaid debit card
At stake: $700

Progress

Filed
Company notified
Company replied
Resolved

4 Mar 2021 Complaint filed and published
4 Mar 2021 Message from Bizzy: we notified Direct Express about this complaint.

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