Direct Express complaint: Direct Express Website Issues
Filed 10 Apr 2020 by Venus13
Early this morning, I could not access my direct express account on website. I called customer service and they told me to create a new user account. They canceled my former account, so they said. I cannot, after trying several times, create a new one. It says already has a user by that name. I cannot log into my old account either. I have continually tried both ways. Now what? I have filed a complaint with complain.biz.
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