Direct Express complaint: Did not help me

Name: Did not help me
Item: Direct Express
Rating: 1
Author: Patricia

Open 21 Oct 2022 104 views Payment Providers

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Filed 21 Oct 2022 by Patricia

Old card canceled new card activated merchant tied to refund old card you declined they will not refund the new card I want my refund I will take both to the bbb already complaint on netstreamers very rude to me I’m the customer not idiot

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Case details

Status: Open
Company: Direct Express
Filed: 21 Oct 2022
Rating: 1/5
Desired resolution: Accept my refund on old account which last week I was told possible now this week not check notes on my account I used to be a collector saved all history and hold time with you is bad
Problem: Merchant refund to old card declined
About: card refund

Progress

Filed
Company notified
Company replied
Resolved

21 Oct 2022 Complaint filed and published
21 Oct 2022 Message from Bizzy: we notified Direct Express about this complaint.

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