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Direct Express complaint: Denied

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Filed 13 Jul 2024 by Deanna

I disputed transitions. I did everything I was told to do. I got only half if the provisional credit to my account back. Then they denied it and took money back making me go negative. My phone was stolen and it had my direct express app as well as the phone case had my card in it. I went without a phone for over a month when I did get one there was a phone number that wasn’t mine attached to the account . They approved 2 of the transaction that happened. At the start of all the mo ey bei g taken from my account.

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