Direct Express complaint: Conflicting information that’s confidental

Complaint from Tyrice Whitfield reported on 03 July 2020 about Direct Express

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I was arrested March 2015 and was incarcerated until June 2020 upon going to the ssa to reinstate my benefits I was told that I would have to pay back two months of deposited money that I didn’t spend or benefit from so I disputed ALL the transactions and sent them certified records showing I was in prison when the charges were made they denied my claim said there was conficting info but won’t tell me what it was I can’t be in two places at once

Suggested solution:

Give ssa the money back they don't have to give me a dime just give it to the social security administration because they are taking money out of my check and I can't afford to live

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3 years ago - We have posted a tweet about your new complaint about Direct Express

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