Direct Express complaint: Card is blocked

Name: Card is blocked
Item: Direct Express
Author: Jeannette

Open 2 Aug 2022 122 views Payment Providers

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Filed 2 Aug 2022 by Jeannette

Direct Express has blocked my card and I have sent an email with my ID birth certificate and Social Security card I’ve also sent a fax and even contacted Comerica bank with my complaint right now Direct Express is not answering any telephone calls and has yet to respond to my email or fax

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Case details

Status: Open
Company: Direct Express
Filed: 2 Aug 2022
Desired resolution: I them to please unblock my card I am an insulin dependent diabetic I need to order my medicine my rent and other things is due yet my card remains blocked and now Direct Express is not even answering the telephone
Problem: Card blocked, no answer to calls or emails
About: benefits card

Progress

Filed
Company notified
Company replied
Resolved

2 Aug 2022 Complaint filed and published
2 Aug 2022 Message from Bizzy: we notified Direct Express about this complaint.

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