Direct Express complaint: Can’t withdraw funds from atm

Complaint from Aggravated reported on 10 May 2022 about Direct Express

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My complaint:

I am a permanent resident of mexico.For the last two weeks I have been to five arms and all five have declined funds.I have called customer service at least eight times and have gotten no where not only that but am put on hold close to an hour. I feel this is unlawful. This has to be resolved now.

Suggested solution:

I have no idea

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