Direct Express complaint: Can’t reach representative
Filed 4 Jun 2021 by Leah
I’ve tried get ahold of operator. Keep say many people calls please call back later. I got really frustrated because the direct express card was locked can’t be able to pay my bills. The bills charge me late fee. It’s not fair to everyone who struggling wasn’t able to get ahold. I’m pretty sure people who are on Social security income need money to pay bills. I believe people might had same problem,….wish social security administration find different bank than direct express because they didn’t profession job not even fix their system or allow people leave message for them call back, or leave people’s card alone stop locked unless people file complains.
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