Direct Express complaint: Can’t reach anyone

Name: Can't reach anyone
Item: Direct Express
Rating: 1
Author: Gloria

Open 4 Nov 2022 171 views Payment Providers

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Filed 4 Nov 2022 by Gloria

I think they deactivated my wife’s card thinking there was fraud on it and there was not but now can’t get hold of anyone for two solid days no one will assist her in activating her card which she desperately needs to survive.this is the only money she receives every month

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Case details

Status: Open
Company: Direct Express
Filed: 4 Nov 2022
Rating: 1/5
Desired resolution: Reactivate my wife's card
Problem: Card deactivated, no one reachable
About: benefits card
Dealing with it for: 2 days

Progress

Filed
Company notified
Company replied
Resolved

4 Nov 2022 Complaint filed and published
4 Nov 2022 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

1 comment

Ganstergranny77 6 Nov 2022

I am in the exact boat!! I am tired of them stealing my money! I report fraud and get denied every time!! Sad it is this COMPANY STEALING OUR DISABILITY

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