Direct Express complaint: Bad Customer service

Name: Bad Customer service
Item: Direct Express
Author: Jerald

Open 29 Oct 2021 170 views Payment Providers

Filed 29 Oct 2021 by Jerald

My card was shut off for no reason then I go thru the steps to send my I’d that didn’t work now they saying send them a email

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Case details

Status: Open
Company: Direct Express
Filed: 29 Oct 2021
Desired resolution: If a person does everything you asked to provide the identity it should be took care of
Problem: Card shut off, ID verification failing
About: benefits debit card

29 Oct 2021 Complaint filed and published
29 Oct 2021 Message from Bizzy: we notified Direct Express about this complaint.

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