Direct Express complaint: Activating card

Name: Activating card
Item: Direct Express
Rating: 1
Author: Shara

Open 3 Oct 2020 169 views Payment Providers

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Filed 3 Oct 2020 by Shara

I have been trying to activate my card for 2 days. I cant get a hold of anyone and when i put my social in it says cant access account at this time and hangs up. I need the money on my card and dont know what to do.

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Case details

Status: Open
Company: Direct Express
Filed: 3 Oct 2020
Rating: 1/5
Desired resolution: Make it to where people can call and talk to someone without going through days of trying.
Problem: Card cannot be activated, nobody reachable
About: prepaid debit card
Dealing with it for: 2 days

Progress

Filed
Company notified
Company replied
Resolved

3 Oct 2020 Complaint filed and published
3 Oct 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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