DHgate.com complaint: Seller won’t refund me

Name: Seller won’t refund me
Item: DHgate.com
Author: Lusine

Open 19 Jul 2021 132 views Retail Company Wholesaler

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Filed 19 Jul 2021 by Lusine

Hello,

I purchased two pair of shoes from two different sellers. First one I received no issues. Second one from a different seller. I did not receive mg package and they refuse to refund my money. I have contacted the post office per sellers request. They are saying the package is nowhere to be found.

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Case details

Status: Open
Company: DHgate.com
Filed: 19 Jul 2021
Desired resolution: Refund my money. I refuse to ever work with this seller again!
Problem: Package lost, seller refuses refund
About: shoes

Progress

Filed
Company notified
Company replied
Resolved

19 Jul 2021 Complaint filed and published
19 Jul 2021 Message from Bizzy: we notified DHgate.com about this complaint.

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