DHgate.com complaint: Seller is very rude and disrespectful

Name: Seller is very rude and disrespectful
Item: DHgate.com
Author: Corrine

Open 20 May 2021 176 views Retail Company Wholesaler

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Filed 20 May 2021 by Corrine

I ordered an item That I believe was the sellers top notch. The item was not as described. We have been going back and forth in messages and the seller is down right rude. The proposal states I send the item back and they cover shipping cost. Now they email me saying that I have to cover the cost.

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Case details

Status: Open
Company: DHgate.com
Filed: 20 May 2021
Desired resolution: I would like my money back or I can return it but they need to keep their word and pay for shipping fees
Problem: Seller backed out of paying return shipping
About: online order

Progress

Filed
Company notified
Company replied
Resolved

20 May 2021 Complaint filed and published
20 May 2021 Message from Bizzy: we notified DHgate.com about this complaint.

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