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Filed 8 Jul 2021 by Chloe

I submitted a complaint against a seller as the item I received was not as described nor the same as photos.
After a long battle I received a refund and returned the item. I paid approx £20 postage and was told this would be refunded. I was told on 31052021 when the product refund was issued that they were applying for my postage money back- I have sent 3 emails since and received no response or postage refund.

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