Complaint: Refund

on 29 November 2020 about in category Retail Company

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My complaint:

I ordered a pair of shoes. They were in terrible condition and super fake. I returned them using my own money and I have not received the refund that I was promised. DHGate customer service keeps saying they will look into and they do nothing.

0 0 vote
Justified complaint?

Suggested solution:

Refund my money that they said they would do.

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