DHgate.com complaint: Refund

Name: Refund
Item: DHgate.com
Author: Prophett

Open 29 Nov 2020 178 views Retail Company Wholesaler

File your DHgate.com complaint How does Complain.biz work?

Filed 29 Nov 2020 by Prophett

I ordered a pair of shoes. They were in terrible condition and super fake. I returned them using my own money and I have not received the refund that I was promised. DHGate customer service keeps saying they will look into and they do nothing.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: DHgate.com
Filed: 29 Nov 2020
Desired resolution: Refund my money that they said they would do.
Problem: Refund not paid after returning shoes
About: shoes

Progress

Filed
Company notified
Company replied
Resolved

29 Nov 2020 Complaint filed and published
29 Nov 2020 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

Discussion

0 comments

No comments yet. Been through something similar with DHgate.com? Start the discussion above.

More DHgate.com complaints

View all 290

Order never received

Never received my orders on February 17th. I contacted my local post office they never received or delivered items that…

8 Mar 2023 Resolved

10 items not received

I ordered 10 items from this company on 882020 and have not received these items. I have appealed to the…

30 Nov 2020

no credit card accepted

Due to your computer mistakes all my credit cards are rejected to your credit might be in trouble. All my…

28 Nov 2020

Wronged by DHgate.com too?
Make it sting!

Launch complaint