Complaint: Item Never Received

on 25 April 2021 about DHgate.com in category Retail Company

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My complaint:

I ordered an item more than 1 month ago, and it has been stuck in the same place for more than 30 days. I never received a new update, I contacted the seller and I never got a single reply.

My order number is: 3306478863
Tracking number: LZ712163155CN
Shipping method: ePacket

Item was shipped March 6th 2021. It is now April 25th 2021.

0 0 votes
Justified complaint?

Suggested solution:

I would like a 100% refund on the item, or a new item shipped to me.

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