DHgate.com complaint: Item Never Received

Name: Item Never Received
Item: DHgate.com
Author: Siam

Open 25 Apr 2021 201 views Retail Company Wholesaler

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Filed 25 Apr 2021 by Siam

I ordered an item more than 1 month ago, and it has been stuck in the same place for more than 30 days. I never received a new update, I contacted the seller and I never got a single reply.

My order number is: 3306478863
Tracking number: LZ712163155CN
Shipping method: ePacket

Item was shipped March 6th 2021. It is now April 25th 2021.

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Case details

Status: Open
Company: DHgate.com
Filed: 25 Apr 2021
Desired resolution: I would like a 100% refund on the item, or a new item shipped to me.
Problem: Parcel stuck in transit with no updates
About: online order item
Dealing with it for: 50 days

Progress

Filed
Company notified
Company replied
Resolved

25 Apr 2021 Complaint filed and published
25 Apr 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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