DHgate.com complaint: Bad business practice

Name: Bad business practice
Item: DHgate.com
Rating: 1
Author: Cassandra

Open 26 Aug 2020 327 views Retail Company Wholesaler

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Filed 26 Aug 2020 by Cassandra

After you pay for your purchase, they claim the price was wrong or shipping should not have been free and the refuse to ship unless you pay more. If you refuse to pay more, which I finally did after falling for it twice…the only ship a few of the total amount ordered or non at all. This has happened 6 times out of the 9 orders I placed in July. Customer Service does nothing!

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Case details

Status: Open
Company: DHgate.com
Filed: 26 Aug 2020
Rating: 1/5
Desired resolution: Ship my full order
Problem: Extra payment demanded after purchase, orders unshipped
About: online orders

Progress

Filed
Company notified
Company replied
Resolved

26 Aug 2020 Complaint filed and published
26 Aug 2020 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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