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Denny’s complaints

Denny’s complaint: ADA

Open 94 views Restaurants

Filed 24 Sep 2023 by Victor

I was with my relative Ada.. in wheelchair.
Recently burn victim..

Completely ignored with the service.
Everyone else was being served all around us.

We finally got to order 10min sitting at the table. When the waitress got to us she took our order and everything was alright.

So now 20 minutes pass. We asked what happened to our order. Then 5 minutes later my order had come but the other order of chicken soup had not arrived.

15 minutes passed I have already finished my order.. still no soup.. and NO waitress came to ask me if everything Ok or if I needed something.

Another 5-10minutes passed. Then I went to the counter to complain about service and asked to talk to manager.

The attendant said she would call the manager.
Manager took about 5 minutes but didn’t not attend at our table and didn’t inform us that he was busy attending other matters ..Nothing

So I approached the counter to ask him what had happen.. he said which one was our server.

I said I have no idea. Since in 40 minutes I has seen her only twice.

So I said I wanted his name.. he reluctantly gave it to me. He didn’t offer any solution to me

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