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Denny’s complaint: Misleading Coupon

Open 73 views Restaurants

Filed 20 Sep 2023 by Helen

As longtime loyal customers, we were delighted to a receive the current buy one chicken fried steak breakfast 2 beverages and get a second chicken fried steak breakfast for a dollar. When we went to pay the bill, we were told that that Denny’s location did not honor the coupon because it was not the right type of Denny’s. The manager showed us on the coupon where there was a tiny font, disclaimer, as a senior. I am very disappointed, and will take my business elsewhere from now on. I enjoy going to breakfast at Denny’s frequently because they honor an AARP discount and a senior menu. Which leads me to another complaint, the senior menu selection appears to be getting smaller all the time. Thank you for letting me express my opinion.

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