Filed 30 Aug 2021 by Ronda
To whom it may concern,
On August 22,2021 my flight(DL5072 arrive at NYC-Kennedy airport. My baggage were lost and was put on another flight. I was told my baggage wouldn’t arrive until 82321, which i had an event on 82221 with no outfit. I was rudely talked to, which sent my blood pressure up and I had to go to the emergency room, which my medicine was in my lost luggage and I missed my cousin retirement party. When my luggage arrived on 82321 @ 9:15 your employee dragged my luggage thru the mud and my clothes inside was completely wet, my luggage was also damage at the handle, which was brand new.
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