Deliveroo complaint: Very slow delivery
Filed 7 Oct 2022 by Ana
Delivery was from Thai Orchid less than 1 mile from address. Notified driver on her way at 19:17. Should have been at mine at 19:25 (at latest). Literally drove past end of road advised delivery in 2 mins – then drove past end to over 2miles away. Sat at 12 Mount Pleasant for 9mins (terraced houses!?). Then drove further out to beyond Hill Barton Rd. Stopped for 5 mins. Now on way back – looks like it will be a further 10 mins. Missed delivery window 19:20 – 19:40. Food will arrive cold now scheduled for 20:00! Unacceptable.
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