Deliveroo complaint: pay for full order, get half

Name: pay for full order, get half
Item: Deliveroo
Rating: 1
Author: Lisa

Open 24 May 2023 149 views Fast Food / Delivery

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Filed 24 May 2023 by Lisa

read other reviews, it’s not just me, It seems it is their pattern to charge for goods and services not delivered. And customer service is rubbish. Wasted 17 emails rather than them refunding me…which they had no intent. Even when I said specific items left off…nothing. They are robbing people in broad daylight

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Case details

Status: Open
Company: Deliveroo
Filed: 24 May 2023
Rating: 1/5
Desired resolution: I sent 17emails and used Resolver. According to reviews, they never refund anyone, and do this all the time
Problem: Paid for full order, half delivered
About: food delivery order

Progress

Filed
Company notified
Company replied
Resolved

24 May 2023 Complaint filed and published
24 May 2023 Message from Bizzy: we notified Deliveroo about this complaint.

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