Deliveroo complaint: KFC Prestwich Order
Filed 21 Mar 2023 by Kay
I ordered food from KFC Prestwich
I had my phone in hand monitoring the app, immediately it showed delivered and I had not received it, I rang deliveroo customer care number IMMEDIATELY
I was told driver had rung and hadn’t been able get across to me,
I then offered to meet the driver wherever he was to pick the food off him – I was transferred to the driver on his mobile only for him to tell me he had binned the food
I asked where he had binned the food – THE DRIVER COULD NOT TELL ME WHERE HE BINNED THE FOOD
I have raised this with Deliveroo and all I keep getting via email responses were responses that came across as been taken off from a template – not addressing any of the issues I raised
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