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CVS Pharmacy complaint: Rude, HIPA violation, refusal of service

Open 195 views Pharmacy

Filed 4 Feb 2022 by Bonita

I have been filling 2 pain medicines at this pharmacy for over 1 12 years. I was standing at the pick up line to pick up Oxycodone Acetaminophen 10-325. When it was my turn the Pharmacist, Venu asked my address and checked me out. Afterwards the Pharmacist, Venu told me he won’t fill my C2 persciption at his store 0453. I told him I had been filling it for over a year and a half there so why not. (This is in front of everyone working at the pharmacy and over 10 people waiting for shots and pick up their drugs.) He said I had to fill them where I live. He asked why am I filling them there. I told him I have my reasons. That is private and it isn’t his business to tell him. He was speaking at one end of the counter and I was at the other. Everyone could hear what the drug was and where I live. Finally I was forced to tell him to convince him and the crowd that my family lives by this store. He told me he wouldn’t fill my C2s. I asked to speak to the manager and he was the manager. I left quietly and burning mad.

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