CVS Pharmacy complaint: How pharmacist treated customer

Today, 62722, I called to say that I only needed 2 out of the 3 meds, that the metformin I had plenty of. I told them I would send my husband down for the other 2. It was pouring out, my husband gave my name and Birthdate to the attendee. She said that they were getting wet to just throw everything in the draw. When he got home he had one prescription and the metformin that I had cancelled, but not the other that I needed. I called and talked to a pharmacist called Kim, who proceeded to chastise me and said my husband said that was the one he wanted. My husband has no idea what meds I take, so I knew it was a lie. She was rude and told me if I wanted the correct medicine to pick it up myself, then she hung up on me. I got a ride down to cvs and spoke with the head pharmacist and told her how I was spoken to and that my husband couldn’t have said that when he had no idea what meds he was picking up. It is truly sad that cvs no longer believes in customer service and accuses the customer of responsibility when they are at fault. Just the harassing way I was spoken to by that employee was appalling. She wasn’t at the drive up so don’t put the blame on the customer. My husband is a gentleman and doesn’t make up scenarios. If he was at fault he would at it, not put the blame on others. Not even an apology was ever said. Rude, condescending and unprofessional is what you are now hiring for personnel. I know there is a shortage of staff everywhere. But Kim you could do without.