Crypto.com complaint: Crypto.com refuse to honour a transfer I made to another exchange

the 30th of October I transferred 102.09311667 Doge coins and also 93.7271 EOS coins out of Crypto.com with food faith and Crypto.com refused to execute that transfer stating for security reasons. Now I did provide them with all my security details and till date they still are refusing to allow me access to my account. At first they tried to claim my coins were stolen and I should go file a complaint with the police. And at no time it was because the balance is still showing on n my account and I knew it was not stolen because I the owner was the one who did the transfer and received all information via email. Find attached all those emails. I have contacted over twenty different people at Crypto.com and one story over the other on when my account will be reactivated. This has brought alot of stress to me because it seems they are withholding my money for no reason..it’s affecting my trade because thats my capital for buying total amount is 460 dollars plus as of today.