Cracker Barrel complaint: To Go Order

Name: To Go Order
Item: Cracker Barrel
Author: D

Open 22 May 2022 116 views Restaurants

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Filed 22 May 2022 by D

Ordered a cheeseburger with extra tomatoes onions. Tomatoes was the ends of the tomato. I asked if I could have 2 extra tomatoes was told it would cost $1.99 for 3 extra tomatoes. I declined. For $.99 I could get 2 whole tomatoes for $1.99 that’s ridiculous. Meat was dry had no taste my bun was burnt on top. I will never buy another Cheeseburger from Cracker Barrel again

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Case details

Status: Open
Company: Cracker Barrel
Filed: 22 May 2022
Desired resolution: Cook a better burger. Shouldn’t charge a customer $1.99 for 2 extra slices of tomatoes.
Problem: Dry burger, burnt bun, costly extras
About: cheeseburger

Progress

Filed
Company notified
Company replied
Resolved

22 May 2022 Complaint filed and published
22 May 2022 Message from Bizzy: we notified Cracker Barrel about this complaint.

See all 193 Cracker Barrel complaints

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