Cracker Barrel complaint: Customer NOT 1

Whatever happened to customer service?
Just a quick note to mention my displeasure with a recent visit to one of your restaurants.
We are longtime customers a Cracker Barrel and frequent quite often. We have order the “Momma’s French toast breakfast” for the last 8 years or so. Have never had a problem have two kinds of eggs on the order….. REMERMBER 8years….. we understand that it may take from 10-30 seconds more to get this done…… but REALLY…..
So…… Jessica Stephens, at store 7, said they could not do that….. Remember we have been doing this for 8years….. and now it’s just too much trouble….. It’s such a shame to loose such a valued customer for over 20 years….. for 10-30 seconds….. Have never experience a problem at ANY other of the restaurants. By the way, I “could” order a side order if I wanted…..
5/6/2023 11:29 am
Do Not Frequent this restaurant:
Cracker Barrel, Store 7, 155 Steele Road, Franklin, KY 42134