Coursera complaint: Unable to unlock certificate

Complaint from isachinp77 reported on 11 May 2024 about Coursera

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My complaint:

I have paid the full fee for the Cloud-Native Development with OpenShift and Kubernetes Specialization course, but while taking the exam, it is ing me to upgrade to submit my answers. However, according to the course policy, I have 180 days to finish the course and obtain the certificate. As of now, neither 180 days have elapsed nor has the course deadline of 12th May passed.

Suggested solution:

By enabling the course certificate

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