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Coursera complaint: Don’t resolve a redemption code issue

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Filed 7 Jul 2023 by Kateryna

For 2 months they are trying to get me a redemption code for 90 days Adobe XD as promised. I can’t move forward with the course because I don’t have access to Adobe XD.
They keep lying constantly that they are working on this issue but there is no updates on the case at all.
I keep paying monthly for the course. I’m at the point I will have to buy Adobe XD on my own. I would like then reimburse the this amount then.

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