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ComEd complaint: Keep losing power since April 4 no resolution

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Filed 11 May 2024 by Pearl

Have been losing power for about a minute or less multiple times a day, different days and times. Have contacted ComEd 3 times now, they state there is nothing wrong meter is working properly they will send ComEd crew to check. So far 3 calls no crew, power still failing.

1st call – 11:39 – May 4
2nd call – 11:15 AM – May 8
3rd call – 9:16 AM – May 10

Both husband and I work from home we need stable electricity with no power no internet, no internet no work. We are now starting to have electronic issues due to power issues. After the power failure this morning May 10 we completely lost modem, had to replace it. Desktop will need to be rebuilt as hard drive got damaged.

During the call May 8th ComEd customer service mentioned the …the meter is working properly… issue with breakers inside the house.

I was not comfortable switching the main breaker off per suggestion from customer service. Called electrician who came over and tested the breaker box and found no issues with it.

ComEd keep stating that they will send crew but no crew shows up.

Check with neighbors and they are experiencing similar issues and that was stated to ComEd.

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