Coinbase complaint: login access

Name: login access
Item: Coinbase
Rating: 2
Author: Veronica

Open 5 Sep 2022 130 views Crypto / DeFi / Blockchain

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Filed 5 Sep 2022 by Veronica

Ref to case 0343e5395 I was unable to reset or login to my account.I did inform coin base of the google account comprimise .On several occasions I took pictures from my web cam but neither were accepted.

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Case details

Status: Open
Company: Coinbase
Filed: 5 Sep 2022
Rating: 2/5
Desired resolution: I need to reset my password and have access to my account
Problem: Cannot log in, identity photos rejected
About: crypto account

Progress

Filed
Company notified
Company replied
Resolved

5 Sep 2022 Complaint filed and published
5 Sep 2022 Message from Bizzy: we notified Coinbase about this complaint.

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