Coinbase complaint: Locked out of account

Name: Locked out of account
Item: Coinbase
Author: William

Open 10 Jul 2022 160 views Crypto / DeFi / Blockchain

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Filed 10 Jul 2022 by William

I changed jobs and as a result lost my phone and email as they were the companies. My coinbase account was linked with the phone and I didnt remember the password and couldnt retrieve it as my company email was the email listed on the account. They will not respond to ask questions to verify I am the owner of account.

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Case details

Status: Open
Company: Coinbase
Filed: 10 Jul 2022
Desired resolution: Call me and verify my identity so I can have acess to account
Problem: Locked out after losing linked phone and email
About: crypto account

Progress

Filed
Company notified
Company replied
Resolved

10 Jul 2022 Complaint filed and published
10 Jul 2022 Message from Bizzy: we notified Coinbase about this complaint.

See all 172 Coinbase complaints

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