Coinbase complaint: coinbase support lying to client to take money

Complaint from brian wood reported on 22 January 2022 about Coinbase

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

how it started.i moved tether usd and locked it up on coinbase wallet so i asked on twitter if anyone knew how to fix.a coinbase support agent @Lenita35062195 came on and said that they could fix it but i have to deposit $150.00.i said why would i pay 150 to get back 68 tether {$68}and she said i would get it all back so i sent the money in eth,So then she said to go to this website import my wallet and wait.nothing happened so she said i had to send more money and then more money i then went on twitter because i am suspicious and ask if she was real coinbase support and @Nermin59678045 came on and said she was real support so went back told her i didn’t have any money left she said just $74 more and done so i paid and then she wants an air drop fee and agency fee another $150 that i absolutely don’t have she keeps it all.i complained to coinbase and they said i was defrauded but it was coinbase support that defrauded me out of approx$611,91 not counting the 68.1 tether then told me to shut up about it or they’ll close my account.There is no reason to keep open now that there is no money left to do anything.they said that they aren’t support but almost 2 weeks later they are still support on twitter easy to checkout just take one of thoughs names on twitter ask for coinbase support has logos and all.i saved all comunications so i have the evidence but what to do with it i don’t know how to insert emails from coinbase support but i can send from my phone.they came from coinbase support but they denie knowing her.more than willing to make visible to all the back and forth between myself and @Lenita35062195

Suggested solution:

reimburse me for what was taken and fire the two employees for incompatence

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments