Coin Master complaint: Viking quest!

Complaint from Sammy rowsell reported on 11 November 2020 about Coin Master

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My complaint:

Hi
So I’ve got to the last present on viking quest and I’ve been getting regular bonus spins, as soon as I have reached over 90% they all of a sudden stop! Why does this happen? If it was playing like it was before, I would have won it but instead it’s just taken all my coins! Can you explain why, or does it just not want me to win?
Thanks

Suggested solution:

Reward with spins if not letting me win isnt an option.

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