Coin Master complaint: Unlawful deduction from my bank account

Name: Unlawful deduction from my bank account
Item: Coin Master
Rating: 1
Author: Tunde

Open 11 Nov 2020 184 views Gaming

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Filed 11 Nov 2020 by Tunde

Hi, I didn’t make any purchase and I haven’t been playing the game for a while and $19.95 was deducted from my account as a purchase which I didn’t do. Please I need a quick refund back to my account.

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Case details

Status: Open
Company: Coin Master
Filed: 11 Nov 2020
Rating: 1/5
Desired resolution: How to resolve the complaint is for my money to be refunded back to my account.
Problem: Charged for purchase not made
About: in-game purchase
At stake: $19.95

Progress

Filed
Company notified
Company replied
Resolved

11 Nov 2020 Complaint filed and published
11 Nov 2020 Message from Bizzy: we notified Coin Master about this complaint.

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