Coin Master complaint: The app deleted my whole game

Name: The app deleted my whole game
Item: Coin Master
Author: Michael

Open 21 Jan 2021 208 views Gaming

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Filed 21 Jan 2021 by Michael

I was on level 175, the app wouldn’t connect to Facebook and now it’s deleted my whole game. I now have to start from the beginning and I mean very beginning

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Case details

Status: Open
Company: Coin Master
Filed: 21 Jan 2021
Desired resolution: I want my progress back
Problem: Game progress deleted after connection failure
About: mobile game progress

Progress

Filed
Company notified
Company replied
Resolved

21 Jan 2021 Complaint filed and published
21 Jan 2021 Message from Bizzy: we notified Coin Master about this complaint.

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