Coin Master complaint: taking spins away and buying chestsI

Complaint from carl wesley reported on 23 February 2022 about Coin Master

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My complaint:

I just bought one of your package deals for 9.99 . It gave me what I was to get. I started using my spins , I got down to 500 spins , it took them away. l will say again , You say a joker card in every 1 to 40 chests. That is not so. Again l have to say i’ve spent a lot of coins buying chests sometimes way over 300 and have not got any new cards

Suggested solution:

By giving my spins back to me that I paid money for, you should also change your 1 in 40 chests has a joker in it , then make it so

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