Coin Master complaint: Lost of spin and cards

Name: Lost of spin and cards
Item: Coin Master
Author: Olivier

Open 2 Dec 2020 176 views Gaming

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Filed 2 Dec 2020 by Olivier

It happened just a few minutes ago, going low on spin to get a good ranking in the tournament, i decided to trade my cards to get some more spin, i tried first for the 3000 stars and second with the 750 stars but both trade did not grant me anything even if my stars have been deducted, what should i do???

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Case details

Status: Open
Company: Coin Master
Filed: 2 Dec 2020
Desired resolution: Refund me my stars and spins please, due to that error i will not be able to go ahead in the tournament
Problem: Stars deducted but no spins granted
About: in-game card trade

Progress

Filed
Company notified
Company replied
Resolved

2 Dec 2020 Complaint filed and published
2 Dec 2020 Message from Bizzy: we notified Coin Master about this complaint.

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