Coin Master complaint: Lost levels

Name: Lost levels
Item: Coin Master
Rating: 1
Author: Nuala

Open 10 Nov 2020 202 views Gaming

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Filed 10 Nov 2020 by Nuala

I am on level 154 and today I tried to build my village and dropped to level 76…. Ive lost all my money and all the energy spent on building these villages. I dont know how this happened.

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Case details

Status: Open
Company: Coin Master
Filed: 10 Nov 2020
Rating: 1/5
Desired resolution: I would like to go back up to my level 154 as I've played along with family and friends and its unfair ive lost everything.
Problem: Game level dropped without explanation
About: mobile game

Progress

Filed
Company notified
Company replied
Resolved

10 Nov 2020 Complaint filed and published
10 Nov 2020 Message from Bizzy: we notified Coin Master about this complaint.

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