Coin Master complaint: Inability to purchase

Name: Inability to purchase
Item: Coin Master
Rating: 1
Author: Jennifer

Open 3 Jan 2024 68 views Gaming

File your Coin Master complaint How does Complain.biz work?

Filed 3 Jan 2024 by Jennifer

I have been unable t purchase from the VIP store since November. I have tried using several different cards with plenty of money but nothing works. Support was helping, but I have not heard back from anyone since 11/29 (over a month), despite several follow ups.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Coin Master
Filed: 3 Jan 2024
Rating: 1/5
Desired resolution: Respond, and allow me to make purchases
Problem: Purchases from VIP store keep failing
About: VIP store purchases
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

3 Jan 2024 Complaint filed and published
3 Jan 2024 Message from Bizzy: we notified Coin Master about this complaint.

See all 4,643 Coin Master complaints

Discussion

0 comments

No comments yet. Been through something similar with Coin Master? Start the discussion above.

More Coin Master complaints

View all 4,643

Game Crashed

Could not log in to game and lost 250,000 and 38,000 bonus spins as the event ended. Emailed but wouldn’t…

4 Jan 2024

Spins was tooking

I had a little over 100k spins and I was spinning and it took all my spins I was spinning…

2 Jan 2024

Loss of coins and spins

I have just been playing the game, and the connection kept dropping off even though I had full connection.. I…

9 Nov 2019

Wronged by Coin Master too?
Make it sting!

Launch complaint