Complaint: Loss of coins and spins

on 09 November 2019 about Coin Master in category Gaming

New complaint
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Complaint resolved
Complaint closed

My complaint:

I have just been playing the game, and the connection kept dropping off even though I had full connection.. I lost about 300,000,000 coins as it was not adding my winnings in, also I just won the joker tournament to which I chose a card to complete my set in tribe which gave me 5000 spins, it came onto my spin total then a minute later dropped off. so I am gutted I have lost it all. I have attached the photo showing I had 8000 spins, it will not let me attach the other photo where they had disappeared just a minute later.

0 0 vote
Justified complaint?

Suggested solution:

Just to have my 5000 spins back and the 300,000,000 coins I lost during the constant loss of connection that kept occurring. I’d just be grateful to have what I won back please.

Message from Robin from

7 months ago - We have posted a tweet about your new complaint about Coin Master

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