Coin Master complaint: Glitch

Name: Glitch
Item: Coin Master
Rating: 1
Author: Cassidy Hayden

Open 25 Feb 2020 341 views Gaming

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Filed 25 Feb 2020 by Cassidy Hayden

When I was playing the Viking part of the game I got a bonus wheel that landed on 50x of a 80,000,000 bet and at the same time I was raided of 11,504,000 even though I should of been raid protected and I didn’t receive what I won on the 50x bonus wheel

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Case details

Status: Open
Company: Coin Master
Filed: 25 Feb 2020
Rating: 1/5
Desired resolution: Well by the time you may see this as it’s abit late no the Viking event will be over and I won’t win my gold card so really I would like to win the final prize on the Viking event please
Problem: Bonus wheel win not paid, raided despite protection
About: bonus wheel winnings

Progress

Filed
Company notified
Company replied
Resolved

25 Feb 2020 Complaint filed and published
25 Feb 2020 Message from Bizzy: we notified Coin Master about this complaint.

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