Filed 15 Jun 2021 by Tirta
I spent $60 to get the townhouse, money, bubble and buklding discount bonuses activated to make a push for the 20k2k spins. However, shortly after iade my purchase, game crashed and i couldn’t log in for like an hour.
I ended up missing all my bonuses and effectively losing 22k spins and more.
Reached out to customer service a few times and got compensated 150 spins. 150 spins is insulting as i have spent over $600 the past week and just on the compaign to get to 20k spins, about $200 plus.
Bad customer service as they do not care about the game experience and definitely only care about money. Very disappointed. But I am lucky I am only in for a week so far. Could have spent thousands to find this out.
STAY AWAY.
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