Coin Master complaint: Customer service

Name: Customer service
Item: Coin Master
Rating: 1
Author: Stan

Open 21 Jul 2020 203 views Gaming

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Filed 21 Jul 2020 by Stan

I was having problem that whenever I hit some good raid or hit wheel bonus on Viking guest game then game and app just closed , when I came back to that everything was gone no raid no bonus wheel. When I complained about this to coin master that just gave me advice than all apps need to be updated and use strong wifi

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Case details

Status: Open
Company: Coin Master
Filed: 21 Jul 2020
Rating: 1/5
Desired resolution: They should look into this because more people having this problem . Giving people rewards spins this is nothing for them . Many people spending money as well as I did and game is not that good I mean there is more problems that need to be fixed .
Problem: Game closes during bonuses, rewards lost
About: mobile game

Progress

Filed
Company notified
Company replied
Resolved

21 Jul 2020 Complaint filed and published
21 Jul 2020 Message from Bizzy: we notified Coin Master about this complaint.

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