Complaint: Over charged

on 24 November 2018 about Cocosa in category Fashion

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My complaint:

I purchased an item of £40 from this site Cocosa.co.uk the agreement was to make 4 seperate payments on weekly terms this is a payment option given to you at the checkout called ourpay after filling my bank account details and card number to make my agreed payment of £10 and for the future payments they went and took the whole £40 I have sconce then tried every way possible tob contact this company with no response I don’t want the order which is still waiting despach by the way I want my money back

Desired solution:

Cancel the order and refund me immediately this money was in my account for a reason something of a priority debt

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