Club L London complaint: Never received item

Complaint from MAXi reported on 30 January 2023 about Club L London

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My complaint:

I placed an order for a dress on the 191122. When I went On to track my order it said it had been returned to sender. I’ve sent numerous emails at this point to get a refund and all that has been said it we will follow up. It’s been over 2 months now

Suggested solution:

A refund

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