Club L London complaint: Never issued return for two dresses

Name: Never issued return for two dresses
Item: Club L London
Rating: 1
Author: vanessa

Open 20 Jul 2023 102 views Fashion

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Filed 20 Jul 2023 by vanessa

I purchased 2 dresses but they didn’t fit. I returned both dresses to USPS and one was picked up and one wasn’t by the return agent. I am trying to track the one return and understand why the other one wasn’t picked up. I emailed this company several times and I get no reply and no return of my money. Note, that I had to pay an additional $18 for each dress to even get a return label which I found odd but to get my full refund I paid it. This company is definitely scamming customers.

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Case details

Status: Open
Company: Club L London
Filed: 20 Jul 2023
Rating: 1/5
Desired resolution: I would like my return paid back to me asap.
Problem: Returned dresses, no refund issued
About: dresses

Progress

Filed
Company notified
Company replied
Resolved

20 Jul 2023 Complaint filed and published
20 Jul 2023 Message from Bizzy: we notified Club L London about this complaint.

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