Circle K complaint: Deplorable customer service

On 12072021 I attended the Circle K at 1023 Wellington st, Ottawa Ontario. Everything started out like business as usual until this employee started talking to me disrespectfully for no good reason.
This employee said her name is Kero or something similar and this happened in between 9:20pm – 9:30pm

The encounter went like this: I walked in the store and checked my lotto tickets at the self serve. I wanted to double check them before I purchased more, so I walked up to the cashier. As I was waiting my turn, there was one other person having a conversation with her in front of me. I’m guessing they where done with there transaction and just making friendly conversation because as she(the cashier) noticed me, she quickly shooed the other person away. I didn’t think anything of it and proceeded with my transaction. I greeted her and asked if she could check my tickets. She told me to sign one of them so I did and returned back to her. They were not winners but I asked for my lotto max ticket back, which she complied. Then I asked for one lotto max and one 649 ticket, which she printed and left on the counter. When asked if I needed anything else, I asked for 2 polar mint pods for the Vuse. She found 2 and placed them on the counter, but one was a different colored package of the same name. I had bought something similar previously (to this new looking package) before and there was a different vape juice in it that I didn’t like. So I wanted to make sure that is was not the same. I asked to open and check it, so if I didn’t like it I could return it and get the one I want somewhere else. She allows me to check and I find out its the one I wanted. As I’m putting the box back another customer comes in and seems to be in a rush. He asks her for a pack of smokes and if he can get it before I(Me) complete my transaction because a taxi is waiting for him. I don’t say anything to either of them as my transaction was almost complete, I just needed to pay her. So I reach to pull out my wallet and the money for that purpose and as I have the money in my hand! She is already over picking out his pack of smokes for him. I pay no attention to this as most employees can multitask easily but as she comes back, she asks me in a loud rude tone, ARE YOU GOING TO PAY. I say to her, Well yeah, that’s why I have the money in my hand. She say’s, WELL HURRY UP THEN,YOUR TO SLOW. At this point I couldn’t understand the reason for her comment but I know from my own customer service job, that you don’t speak to customers like that(Or people for that matter). So I give her the money and complete my transaction but now I feel embarrassed as she yelled this in the store with customers for no logical reason. So I ask for her name and employers number to make a complaint. She refuses to give me her name and tells me to google it. As she is now shoos me to sell the guy who was waiting for the taxi his smokes. I wait for him to finish and when he is done his transaction and leaves, I ask again. She seems disinterested in giving me this information and proceeds to wave over another customer. And as she tried to shoo me again saying, I have to deal with this customer now. I guess he heard a little of the conversation and wanted to know what was going on, so I explained the situation to him. After I told him, he say’s to her that he’s not in a rush and would wait so she can give me the information. I asked her again, please give me the information so I can leave. I guess she realized it was probably better to just give it to me at this point (I don’t know why this was so hard in the first place) and I left.

Now, I’ve been shopping for years and never have I ever been so rudely talked to by someone I was giving money to. I’m still in shock that this happened to me and trying to figure what happened here for me to deserve this kind of treatment. And being able to sleep on it over night, I have came to the conclusion that this person is not fit to handle a customer service job and was not adequately trained for this position. She didn’t even ID for age restricted products.